Payment Policy

Payment Policy

Effective Date: 09/25/2026

This Payment Policy explains the accepted payment methods and related billing information for orders placed at www.solexy.store.

Accepted Payment Methods

We accept the following payment methods at checkout:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

Currency

All prices on our site are listed and charged in U.S. dollars (USD).

When You Are Charged

Your selected payment method is charged at the time your order is successfully placed.

Declined or Failed Payments

Occasionally, a payment may fail or be declined due to:

  • Insufficient funds

  • Incorrect billing information

  • Bank security restrictions or fraud prevention measures

  • A temporary issue with the payment provider

If your payment is declined, we recommend:

  1. Double-checking that your billing details match your card or payment account exactly.

  2. Contacting your bank or card issuer to confirm there are no holds or restrictions.

  3. Trying an alternative payment method.

Payment Security

All transactions are processed through secure and encrypted connections. We do not store your full payment card details on our own servers. Payments are handled by our third-party payment processors in accordance with applicable payment security standards, including PCI-DSS requirements.

Billing Issues

If you notice an unauthorized, duplicate, or incorrect charge, please contact us as soon as possible at support@solexy.store or +1 (619) 688-9113 so we can investigate the issue.

Contact Us

Store Name: Solexy
Business Address: 7007 Friars Rd, San Diego, CA 92108, United States
Business Email: support@solexy.store
Business Phone: +1 (619) 688-9113
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (PT)

Customer inquiries are usually answered within 24 business hours.